24-Hour Emergency Service

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24-Hour Emergency Service

No matter the day, no matter the time, we are always just a phone call away!

We understand that heating and cooling emergencies can happen at any moment, and we are here to protect and serve you when they do. That’s why at Hi-Ho, we are here 24 hours / 7 days a week / 365 a year. You do not need to have an existing service plan, nor do you even have to be an existing customer to take advantage of our round the clock emergency service. You will never be left out in the cold again.

In the event of a heating or cooling emergency, please call us at (203) 335-0101.

Please note that emergency service is defined as no heat in the main zone during the  heating season (October through May), serious fuel leaks or dangerous situations. All non-emergency calls such as noises, minor leaks, oil smells, overheating, etc., while the system is functioning (providing heat) must be handled during our normal business hours of 8 a.m. to 4 p.m Monday  through Friday in order to be covered by the Plan.

For service requested after hours, overtime labor will be charged time and a half for non-covered parts, Monday through Saturday, and double time Sundays and holidays.

Testimonials

Testimonials

Wonderful people, great technicians...always accommodating, prompt, courteous. I highly recommend Hi-Ho Energy Services!

Gary Lazarus

Excellent service department. Prompt efficient and always courteous. Prices are very fair and deliveries made on time. Drivers and technicians are neat and friendly. I highly recommend Hi-Ho to family and friends!

Grayce Mower

Best service I've ever had! The entire staff is polite and helpful.

Jodi Och

Great company with wonderful employees who help with any need. I highly recommend Hi-Ho Energy Services!!!

Salvatore Barracca

I have used Hi-Ho for over 44 years. Excellent customer service!!

Bob Tolomeo

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